6. October 2009 by Myke.

Going back to an old school issue.  What do you do when you switch out an end user’s computer and they freak out because all of their auto fill addresses in outlook are no longer there?  Easy, switch over their .nk2 file to the new computer and call it a day.

Do you miss the convenience of Outlook automatically completing people’s names as you begin to type them on your new computer? Are you upgrading to a new computer and don’t want to lose all the names stored in your Outlook AutoComplete feature? Wouldn’t it be nice if Outlook installed on your new computer just “remembered” the names and filled them in for you?

You can copy the names in AutoComplete from your old computer to your new one.

Copy the names in AutoComplete to another computer

Important  You must exit Outlook before starting the following procedure. The names will be included in AutoComplete when you restart Outlook.

1. On the computer with the saved AutoComplete names, go to drive:\Documents and Settings\user name\Application Data\Microsoft\Outlook.Note  Depending on your file settings, this folder might be hidden. To view the files in this folder, do one of the following:

   Microsoft Windows XP

   1. Click Start, and then click My Computer.
   2. On the Tools menu, click Folder Options.
   3. Click the View tab, and then, under Advanced settings, under Hidden files and folders, click Show hidden files and folders.

   Microsoft Windows 2000

   1. Double-click My Computer on your desktop.
   2. On the Tools menu, click Folder Options.
   3. Click the View tab, and then click Show hidden files and folders.

2. Right-click profile name.nk2, and then click Copy.Tip  You can copy the file to removable media, such as a floppy disk or a CD, and then copy the file to the correct location on the other computer. Or you can attach the file to an e-mail message and send the message to yourself. On the new computer, open the attachment in Outlook, and then save it to the correct location.
3. On the computer where you want to populate the AutoComplete feature, copy the file to drive:\Documents and Settings\user name\Application Data\Microsoft\Outlook.
4. If the Outlook user profile name is different on the computer where you are moving the .nk2 file, you must rename the file with the same Outlook user profile name after you copy it to the correct folder. For example, if you move Kim Akers.nk2 from the original computer with an Outlook user profile name of Kim Akers, and you copy the Kim Akers.nk2 file to the new computer, you must rename it with the Outlook profile name being used on the new computer.
5. When prompted about replacing the existing file, click Yes.
6. Open Outlook to view changes.

source: Microsoft Office Online

Posted in Technical Questions, Microsoft, Desktops, Laptops | No Comments »

30. July 2009 by Myke.

As simple and easy as this task is, we received about 10 emails over the last 2 weeks asking, “I have my users set up to use a mapped drive for their personal data stored on the network.  How can I make that available to them while they are not on the network?”

Easy, open up My Computer and right-click on the mapped drive and select “Make available offline”.  That’s it.  Once the wizard pops up you can detail what you want the offline files to do and once you complete the wizard, it will begin the sync of the files to the local PC.  You are now done.  Cheers.

Posted in Technical Questions, Networking, Microsoft, Desktops, Laptops, Storage | No Comments »

14. July 2009 by Myke.

“I cannot put my Citrix server into install mode.  It keeps saying I am not an administrator and my account is a domain admin.  WTF gives man?” 

Over the last few weeks we have received multiple e-mails asking why they cannot get a Terminal/Citrix server in install mode.  Each time they do this they encounter the following error, “Only members of the Administrators group may enable Install Mode”.  The problem is not due to your account and the privileges it has.  These new Operating Systems have elevated security as compared to Server 2003 and Windows XP.  If you just right-click on CMD.exe (located at C:\Windows\System32) and select “Run as Administrator” and then place the server or machine into Install Mode (change user /install) you should be fine.  This is annoying to a point but at the same time a nice security feature.  As always with Microsoft, it irritates us at first but we soon learn to do it out of habit.

Note - If you have renamed and/or disabled your built-in Administrator account, you can still run the task above.  If you still have any questions please feel free to let us know.  Cheers.

Posted in Citrix, Technical Questions, Microsoft, Servers | 1 Comment »

29. March 2009 by Myke.

There is a ton of buzz all over the media world about this worm and what it will do and how to tell if you have.  As complex as this worm is, it is also very simple to determine if you have it or not.

Step 1 - If you have Automatic Updates turned on, check to see if it is now turned off.  These reason is that this worm actually turns off updates to protect itself.

Step 2 - Manually run Microsoft Updates.  If you can run updates manually on your computer then you are okay.  This worm will actually prevent you from connecting to the update sites.

Now that we know how to check for it, how do you prevent it.  Very simple.  Keep your computer updated and make sure your anti-virus software is running and current.

What do you do if you have this worm?  You will want to contact your anti-virus software vendor and see if they can help you out.  If not and they want to charge you an arm and a leg, give it a go yourself.  There is a couple very easy to use and free tools you can use to remove it but it will take some patience.

• Malwarebytes Anti-Malware - You can grab this GREAT tool from www.malwarebytes.org.
• LavaSoft Ad-Aware - You can grab this great little removal tool from www.lavasoft.com.

Now that you have a couple of removal tools, start running them and cleaning.  A great tip is to update both pieces of this software and then run them from Safe Mode with your computer not on the network/Internet.

Good luck and happy hunting, so to speak.

Posted in Networking, Internet, Registry, Scripting, Security, Technical Questions, Laptops, Desktops, Microsoft, General Hardware, Servers | No Comments »

26. July 2008 by Myke.

Curse you Microsoft developers, developers, developers…developers, developers, developers.  Sorry that was my best Steve Ballmer impression. 
Okay, so we received an email from an associate of ours wanting to know what happened to Hyper-terminal in Vista.  Simple answer, Microsoft got rid of it.  So what are your options?  Well, you can always use Putty since it is free or you can trick Vista into using Hyper-terminal again.

Just extract two files hypertrm.dll and hypertrm.exe. You can put them anywhere on the disk, no installation required. All you need is an XP disk or a machine with XP and you can copy it and then load it onto a Vista machine.  Then just run hypertrm.exe, all done.

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